Referral Disclaimer for Allentown, PA Plumbing Service

Allentown PA Plumbing Pros is a referral and dispatch service for homeowners in Allentown, Lehigh County, Pennsylvania, and nearby towns. This page explains how the service works and what it does not promise. Read it before you hire anyone through the site.

How a call becomes a plumber visit

The dispatch line answers calls and sends each one to a plumber serving the caller’s area. The site connects homeowners with local service contractors, and which plumber takes a job depends on the service requested and the address.

Calls are answered around the clock. Routing and timing vary with the type of work and the place. A caller who phones about a burst pipe is routed differently from one who asks about a new water heater, because the plumber who fits each job is not always the same.

The plumbers are independent contractors

Plumbers dispatched through this site are independent contractors and are responsible for their own work. They are not agents of the site, and nothing here creates an employment or agency relationship between any plumber and the site.

Each plumber decides how a job is done, which parts are used and when the work is finished. If a job goes wrong, the homeowner’s agreement is with the contractor who did the work.

Checking licenses, insurance and permits

License details required for the work being performed are available to any caller or homeowner on request before work begins. Ask for them, and do not hire until you have them.

Pennsylvania does not issue a statewide plumbing license, and licensing is handled locally. Allentown has a plumbers’ licensing board for journeyman and master licenses, so check with the local licensing office. Ask the building office in your town whether the job needs a permit. No license numbers appear on this site.

It is worth asking for proof of insurance at the same time. A short written note from the plumber, naming the work and the price, helps if a question comes up afterward.

What is not warranted or guaranteed

The site does not warrant or guarantee any work, outcome or schedule. Prices are quoted by the contractor after diagnosis, and the site publishes no exact prices. Written terms are an agreement between the homeowner and the contractor.

A quoted price or a stated timeline is the contractor’s statement. The site does not stand behind it, and it does not promise that a repair will last for any period.

Emergency, round-the-clock and same-day availability

Dispatch answers at every hour. Same-day service depends on availability. Response times depend on demand, distance and conditions, and no arrival time is promised. In outer areas, the dispatcher confirms availability by phone.

A gas smell, an electrical hazard or any immediate danger means leaving the building and calling 911 or the utility first.

Using the information on these pages

Content here is general information and does not replace an on-site diagnosis. Local facts come from public sources and can change, so confirm them with the utility or city office. Insurance information is general, and the site cannot promise that a claim will be approved or paid.

Articles about utilities, codes and permits describe a situation on the date it was checked. Rules, fees and phone numbers at those offices can change without notice.

People shown in photos and video

As stated above, anyone shown in a photo or video on this site is an actor or a model. They are not contractors listed here.

Phone calls, recordings and the absence of forms

The site has no contact forms, so the way to reach it is by phone. Calls may be recorded, as explained on the Privacy page.

Water damage calls use a separate line

Calls about water damage use a separate number, (610) 735-7408. That service covers water removal and drying only. Plumbing repairs go through the main line.

Advertising, and no affiliation with local government

This site is advertising material for a referral service. It is not a government entity and has no affiliation with any utility, city or county.

Updates to this page and how to reach us

The page may be updated, and the version posted here applies. Questions go to (610) 904-7596 or contact@allentownpaplumbingpros.com. The business address, Suite 125 at 3490 Expressway Plaza in Allentown, Pennsylvania 18101, is shown as text only.