Serving Bethlehem, Whitehall Township and Northampton24/7 Emergency Dispatch: (610) 904-7596
Allentown PA Plumbing ProsPlumbing across Allentown and the Lehigh Valley
24/7 Emergency Line Open

Allentown, PA and the Lehigh Valley

Tankless Water Heaters: Installation, Repair and Descaling

A common belief is that a tankless water heater gives endless hot water for any load. It gives continuous hot water at a limited flow, which is a different thing, and the gap shows up when the house is busy. Call, describe how the house uses hot water, and a licensed and insured plumber will say whether tankless fits.

  • Licensed and insured plumbers
  • Same-day service when available
  • 24/7 emergency dispatch
Wall-mounted tankless water heater in a recessed cabinet with gas and water connections
A tankless unit mounts on the wall, and its gas and water connections sit right underneath it.

Tankless water heater installation: what the room must provide

A tankless unit heats water as it passes through, so it needs power or gas right away and a way to vent combustion gases. Gas models usually need a larger gas line than a tank heater, because they burn more fuel at once. The gas comes from UGI Utilities in this city, and a plumber checks the meter capacity and the pipe size before quoting. Electric models need a heavy circuit that the panel must be able to carry.

Venting is the other big item. Condensing gas units use plastic vent pipe through a wall, while others need stainless vent routing. The plumber chooses the wall location, the condensate drain and the service shutoffs so that the unit can be flushed later. Installing tankless water heater units is a longer job than swapping a tank, so ask for a schedule.

Hand pointing at a silver metal vent pipe rising from the top of a water heater
The vent is what changes the most when a tank is replaced with tankless, and it has to be sized and routed correctly.

Tankless repair and troubleshooting: when the hot water stops

A tankless heater that stops heating, cycles between hot and cold or shows an error code has a cause the plumber can usually narrow down. Common ones are scale in the heat exchanger, a clogged inlet screen, a blocked vent, a failed igniter or flame sensor, and a flow too low to start the burner. A cold sandwich, where a short burst of cold water arrives between hot cycles, is a normal behavior of many units, but a long gap is not.

What you noticeLikely causeFirst step
Error code on the displayIgnition, vent, flow or temperature faultRead the code in the manual and try one reset
Lukewarm water at low flowFlow too low to fire the unit, or scaleOpen the tap further and call if it persists
Hot water that fades in the showerDemand above capacity, or scaleReduce other uses and ask for a flow check
Noise or a burning smellScale, a dirty burner or a blocked ventTurn the unit off and call
Gas smell at any timeLeak at a gas connectionStep outside and report it to 911 and UGI
Gas smell means leave first. Avoid switches and phones inside the house. Step outside and report the smell to 911 and UGI before calling anyone else.

Hot water cutting out in the middle of a shower? Call and describe what the display shows.

Sizing a tankless unit for the way your house uses hot water

Flow rate is the number that matters. A tankless unit is rated by how many gallons per minute it can raise to your chosen temperature, and that rating falls as the incoming water gets colder. Winter inlet water in the Lehigh Valley is colder than summer water, so a unit that keeps up in July can struggle in January. Count the fixtures that run at the same time on a busy morning, then match the rating to that peak and not to the average.

Gas and electric models differ here. Gas units can reach higher flow because they burn more fuel at once, while electric units are limited by the circuit the panel can supply. Two smaller units, or a point-of-use unit near a distant bathroom, are sometimes the better fit than one very large unit. Bring the number of bathrooms, appliances and people to the call so the plumber can size it.

  • List the fixtures that often run together
  • Note whether the house has gas and where the meter sits
  • Check the panel for spare capacity if you want electric
  • Ask how the unit will be flushed and serviced
Man in a blue shirt photographing a furnace and water heater with a phone
Counting fixtures and noting what is already installed is the first step in sizing a unit.

Tankless unit not heating? Call now

Tell the dispatcher what the display shows and whether you smell gas. Same-day service is offered when available.

Flushing, descaling and tankless maintenance

Tankless water heater services focus on scale. Minerals build inside the heat exchanger and slow the flow of heat, which makes the unit work harder and raises error codes. A flush circulates a descaling solution through the unit using the service valves, then clears it with clean water. Valves for this are fitted at installation, so ask for them if the unit does not have them.

No official hardness figure for the Allentown system was found for this page, so the plumber should judge scale by looking at what comes out. Maintenance also includes cleaning the inlet screen, checking the vent and the condensate drain and confirming the flame and temperature readings. Follow the manufacturer interval, and shorten it if you see scale.

Tankless water heater on a wall with gas and water lines and a yellow gas connector below it
Service valves under the unit are what let a plumber flush and descale it.

Replacing a tank with tankless: what a conversion involves

Replacement and conversion work starts with the old setup. The tank, its vent and its gas line are removed or reworked, and the new unit goes on a wall with its own vent and shutoffs. Gas size, venting, electrical capacity and the permit all change. Ask who files the permit, since the city has a licensed master plumber apply for plumbing work.

Tankless against a tank is a trade-off between space, hot water use and installed cost. The full comparison of fuel types and sizing is on the water heater installation and replacement page. Brands differ in parts, service networks and warranty terms, so ask the plumber which brands they install and service and how the warranty works. One-line fuel note: gas tankless units need venting and a large gas line, and electric models need a heavy circuit.

Tank water heater in a utility room next to an electrical panel and cleaning supplies
A conversion starts with removing the old tank, so the space it leaves matters.

Hot water running short in a busy house?

Call and describe how many fixtures run at once. The plumber can say if tankless fits or a larger tank is the simpler answer.

Tankless water heater questions

Does a tankless water heater really give endless hot water?

It gives hot water for as long as the unit can keep up with the flow, but not unlimited flow. If several showers and a dishwasher run at once, a single unit may fall short. The plumber matches the unit to peak use for that reason.

Is a tankless heater better than a tank?

Neither is better in every house. Tankless units use less floor space and do not store hot water. Tank units cost less to install in many homes and are simpler to repair. The right choice depends on gas, venting, space and use.

Why does my tankless heater show an error code?

Codes point to a category, such as ignition, venting, flow or temperature. The manual lists them. If a reset does not clear it, call, because ignition and venting faults on a gas unit are not safe for guesswork.

How often does a tankless water heater need descaling?

Mineral scale builds inside the heat exchanger, and how fast depends on your water. No official local hardness figure was found for Allentown, so follow the manufacturer interval and ask the plumber to check flow and temperature at each visit.

Thinking about tankless in Allentown?

Call the dispatch line, describe the house and ask what is available for your address.

  • Licensed and insured plumbers
  • Same-day service when available
  • 24/7 emergency dispatch
Call now, 24/7